Skip to content

Notice of Privacy

Effective Date: 01.01.2024

Celtic Cactus (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Notice of Privacy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

a) Personal Information You Provide

  • When you make a reservation, contact us, or sign up for updates, we may collect:
    • Name
    • Email address
    • Phone number
    • Payment information (processed securely by third-party payment providers, if applicable)

b) Automatically Collected Information

  • When you visit our website, we may automatically collect:
    • IP address
    • Browser type and version
    • Pages visited and time spent on our website
    • Device type and operating system

c) Cookies & Tracking Technologies

  • We use cookies to enhance your browsing experience and gather analytics. You can adjust your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information collected to:

  • Process reservations and deliver our services.
  • Communicate with you regarding inquiries, reservations, events, or promotions.
  • Improve our website, services, and overall guest experience.
  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: such as payment processors, reservation tools, and email platforms that help us deliver services.
  • Legal Authorities: when required by law or to protect our legal rights.

4. Data Security

We implement industry-standard measures to safeguard your personal data. However, no online platform can guarantee 100% security. Please contact us immediately if you suspect unauthorized access to your information.

5. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal information.
  • Requesting corrections or updates to your data.
  • Opting out of marketing communications.
  • Requesting deletion of your data, where applicable by law.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

7. Changes to This Notice

We may update this Notice of Privacy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us

For questions or concerns about this Notice of Privacy or how your data is handled, please contact us:

Celtic Cactus
Email: info@celticcactusplaya.com
Phone / WhatsApp: +52 984 179 8941
Address: Quinta Avenida 5, Calle 20 – Calle 22, 77720 Playa del Carmen, Mexico

By using our website and services, you agree to this Notice of Privacy.

WhatsApp